Change how often I receive notifications of signups
If you're organizing an event, you'll receive email notifications when volunteers sign up. You can choose to receive these notifications immediately, in a daily summary, weekly summary, or not at all.
To change your notifications preference, go to the Account Settings page. You'll then be able to choose your preference:
How do I change my response to signup questions?
Some signups ask you to answer a question when you signup. For example "What food will you bring?". If you'd like to change your response after you've already signed up, just log in to HelpAtSchools and go to my signups: Then, find the signup and ...
I'm a registrar: How do I change a parent's information in the directory?
The HelpAtSchools directory listing is based on the information exported to us from school records, so any requested changes should be made in your school database (eg. Infinite Campus). The HelpAtSchools directory will then be automatically updated ...
I'm a parent: How do I change my email or other information in the parent/student directory?
Parent/student directory information is sourced from official school records, so you'll need to contact your school to request any changes to your family's information. Once your information is changed in the school district's database, it will ...
How to add or remove PTO/PTA parent admin accounts
Parents at a school can be granted special administrative permissions on HelpAtSchools that allow them to: Manage ANY volunteer signup at the school. View directory opt-in statistics and download directory data. View and search historical volunteer ...
Changing the order in which jobs are listed
By default, volunteer jobs are ordered by date/time, then alphabetically by title. If you would like to change the order, click on change order that jobs are listed: Then drag or use the arrows to move jobs up or down: