I'm a registrar: How do I change a parent's information in the directory?

The HelpAtSchools directory listing is based on the information exported to us from school records, so any requested changes should be made in your school database (eg. Infinite Campus).  The HelpAtSchools directory will then be automatically updated the next time school records are exported to us.

If the parent is only requesting a change to their contact info, you can change it directly in HelpAtSchools without needing to run a new export/import of school data.   First, find the parent in the HelpAtSchools directory.  Then, in the Edit column, click on Edit xxx.

• Related Articles

• I'm a parent: How do I change my email or other information in the parent/student directory?

  Parent/student directory information is sourced from official school records, so you'll need to contact your school to request any changes to your family's information.  Once your information is changed in the school district's database,  it will ...

• How to control what's listed in the parent/student directory

  Parents can choose which information they would like shown in the parent/student directory by visiting the Account Settings page:

• How to add a child's nickname to the parent/student directory.

  To add your child's nickname to the parent/student directory, visit the Account Settings page:

• Change how often I receive notifications of signups

  If you're organizing an event, you'll receive email notifications when volunteers sign up.  You can choose to receive these notifications immediately, in a daily summary, weekly summary, or not at all. To change your notifications preference, go to ...

• How do I change my response to signup questions?

  Some signups ask you to answer a question when you signup.  For example "What food will you bring?".  If you'd like to change your response after you've already signed up, just log in to HelpAtSchools and go to my signups: Then, find the signup and ...